FAQs

Wolfcat's card services provider uses the industry standard Secure Socket Layer (SSL) encryption method. This will ensure a safe and secure transaction every time you shop with Wolfcat.

Use the menus to navigate to the product you are looking for or use the search facility. If you want to purchase a product, select the Add to Cart button. You can then choose to Continue Shopping or View Cart prior to proceeding to Checkout. Please contact us if you have any problems.

You have to log in to make a purchase or to enter your account details.

We do not keep a record of your password. If you have forgotten your password, please go to Forgotten Password in My Account and you will receive a new password by email.

We accept all major credit & debit cards. If you are local you can collect your purchases form our shop and pay then, this will also save you delivery charges. We do not the ability to take payment via PayPal at the moment.

Yes. If your order has already been dispatched then follow the Returns Information link on our Home Page. If your order has not been dispatched we can cancel or change it according to you needs.

If you wish to add to an order, simply place an additional order and we will do our best to combine them into a single order.

Please follow the Returns Information link on our Home Page.

Delivery charges are calculated as part of the ordering process, so you will know how much delivery will cost before you place the order.

Usually, you will receive your purchase within 3 working days of your order.

Yes, you may specify a different delivery address. Orders going to a separate billing and delivery address will be subject to extra security checks.

No. We will always try to maintain the correct stock levels on the website. However, if an item is out of stock and forms part of a larger order, we will not make any additional delivery charge.

If you live overseas and wish to open an account with Wolfcat. Please use the Contact Us link on the Home Page to submit your request.